How does your business ensure customer success?
Businesses lose $62B every year because of bad customer experiences. Improve customer satisfaction and increase retention by automating personalized two-way SMS conversations with Blustream.
Blustream powers next generation customer success with dynamic SMS Marketing
Increase Positive Reviews
Proactively help customers with products before they fail. Provide timely assistance, triage issues to customer support, and solicit 5-star reviews.
Decrease Product Returns
Put an end to buyer's remorse and increase customer satisfaction by automating training and tips about your products. Let your brand personality shine.
Drive Repeat Purchases
You work hard to get new customers. It's 5x less expensive to turn them into repeat buyers. Create personalized, targeted suggestions based on their unique needs.
76% of customers want businesses to understand their needs and expectations.
Traditional marketing platforms are not built to communicate from a place of understanding, they're built for promotion. Blustream enables businesses to build meaningful relationships with customers through thoughtful, contextual, two-way text messaging.
Our platform is uniquely built for after-sale product engagement.
Personalized after-sale engagement is the key to customer success and long-lasting relationships. With Blustream's patented technology, you can ask relevant questions and send tailored responses based on skill level, unique environmental factors, and product usage.
Critical Alerts
Proactively assist customers through challenges that could otherwise derail their experience.
Tailored Education
Send educational messages and fun tips to help customers get the most out of their purchases.
Purchase Recommendations
Increase conversions by providing highly targeted cross-sell and upsell suggestions.
How it Works
Build messaging journeys for the owners of your products in our intuitive touchpoint manager.
Create landing pages and generate QR codes to launch your customers on an SMS journey with your products.
Engage in intelligent, two-way automated SMS text conversations with your customers.
Gather relevant usage and consumer data to power messages that drive retention and loyalty.
72% of businesses say that improving customer success is their top priority.
The probability of selling to an existing happy customer is 14x higher than to a new customer. Keep customers happy and successful with Blustream.
For a few dollars per customer / year you can drive revenue by enabling product success.
Host landing pages and engage in personalized, 2-way dialogue with your customers. Drag the slider to the right to see pricing for your business.
Have questions?
Not ready to schedule a demo yet? Email our team at info@blustream.io. Someone will be in touch shortly to assist you